About Us

Established in 2002, RTS was born as Retail Technology Services – an organisation formed to help hospitality customers manage complex multi-site networks.

In the time since then we have grown into a fully managed service IT provider, working in markets as diverse as hospitality, transport & travel, logistics, central & local government and charitable organisations.

2002

RTS (Retail Technology Services Ltd) is born

Founded by John Michell as an organisation formed to help hospitality customers manage complex multi-site networks.

2002

2006 - 2008

RTS is established as a Communication Services and Internet Services provider.

RTS successfully convert Bay Restaurant Group and Town and City Pub Company outlets to ADSL from ISDN polling.

RTS is recognised as 1 of 11 ISPs nationally to be invited to trial ADSL2+ .

2006 - 2008

2011 - 2013

RTS begins their partnership with Stonegate Group.

RTS provided consultancy, network and other technical services to Stonegate Pub Company during its acquisition of 326 pubs from Mitchell and Butlers, and subsequent incorporation of 226 outlets previously operated as Bay Restaurant Group and Town and City Pub Company Networks.

2011 - 2013

2014 - 2018

RTS WiFi is launched and rolled out to selected customers.

RTS introduce Superfast Wi-Fi, using FTTC.

RTS Ideal Comms is launched, partnering with Juniper Networks.

2014 - 2018

2020 - 2023

RTS Everywhere is launched.

RTS introduce 5G services.

RTS deploy WiFi 6 in customer sites.

RTS CCTV is launched – IP based, local storage, secure remote access.

2020 - 2023

2024

Eileen Petley is appointed Managing Director of RTS (Retail Technology Services Ltd).

RTS (Retail Technology Services Ltd) becomes an Employee Ownership Trust – a business operated on trust for the benefit of its employees.